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Support
Your continued satisfaction and success with PK4 is of utmost importance to us. We offer a comprehensive support program that includes a variety of options that you can customize to meet your specialized needs, including:
 On-line Discussion Forum
FAQs
How Tos
Knowledge Base
On-line Discussion Forum
In order to put you in direct contact with other users and our technical experts, we offer an interactive set of developer forums to utilize when seeking help or tips related to a specific issue. The PK4 support team monitors the forums to:
Resolve common issues among developers
Provide insight on technical shortcuts and advanced features that require extensive knowledge of the
platform
Offer insight into features, functionality and usability opportunities
FAQs
To increase your understanding of zeroCode and help you to deal with
commonly-faced issues and problems, we have put together a
comprehensive list of questions that deal with a variety of topics
from corporate to technical to database-related etc.
How Tos
The zeroCode How Tos are a beginner's Bible which essentially help you
to get started with the tool. It helps you to independently go ahead
and get familiar and started with the nuances of site creation, UDMs,
dataports and action sequences.
Knowledge Base
Through the Knowledge Base, we provide you a multitude of tips on the
utility of zeroCode. We give you an insight into different features of
zeroCode and how best to use them in your application. The information
we have put together about the zeroCode framework seeks to address
issues that you may come across while using our product. This section
also aims at making zeroCode more user-friendly.
Email, Chat and Phone Support
PK4 provides support from 9.00 a.m. to 6:00 p.m. IST from Monday to Friday, excepting on National holidays.
Email support is free and unlimited. In case of any clarfication, you can send us a mail at support@zerocode.com. In general, our support staff will endeavor to answer all e-mail questions within 48 hours of receipt during the regular business week.
We also provide Instant Messaging facility during regular working hours to get your doubts resolved. You can joins us at the following ids to be a part of the zeroCode support group.
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